BMR One

BMR ONE: Next-Generation Enterprise Platform Architecture

Centralize, Optimize, Scale. Powered by the Salesforce + Google Omnichannel Ecosystem.

One connected journey, end-to-end.

Your customer record flows through every stage of the services lifecycle on one platform, with AI built into each step.

A Single Source of Truth

From lead to financial statements for a true, gain a true 360-degree view of your business in a single place. BI and AI powered insights to pinpoint and prioritize initiatives and improve account growth.

Account Health On The Spot

Monitor account health and customer satisfaction in real time to drive targeted sales and support strategies. Proactively identify patterns and unlock new growth opportunities

Visualize Business Performance

Visualize growth and performance across geographies to uncover hidden opportunities. Analyze key metrics by region, sales reps, product category, and more

Smart Customer Interactions

Seamless real-time omnichannel communication to send the right information, to the right people, at the right time.

Sales, Operations, Accounting, In Sync.

Sync inventory and sales effortlessly. Gain real-time visibility into inbound shipments and available stock across your warehouses to drive sales and optimize purchasing decisions

Don’t Wait for Month End Closing

Access all your KPIs in a centralized, real-time dashboard with zero sync delays. Drill down from consolidated indicators to the granular details of any transaction across your enterprise

Predictive Financial Insights

Elevate your Business Intelligence. Perform deep financial statement analysis by entity or on a consolidated basis with a single click, empowering data-driven and confident decision-making

Leverage AI In A Smart Way

Leverage your consolidated data to unlock the power of AI agents for advanced insight analysis. Enhance decision-making to boost customer satisfaction and continuously drive overall business performance, 24/7.

Los 4 pilares

Una arquitectura, infinitas capacidades

Cada pilar de BMR ONE responde a los retos críticos de la empresa moderna, con integración nativa y datos unificados.

01 Robustez Operativa Omnicanal

Gestión Inteligente de Inventarios y Logística Centralizada
Ciclo de Ingresos Unificado y Ecosistema de Ventas
Ventas Presenciales, Digitales y de Campo
Adquisiciones Optimizadas y Cuentas por Pagar
Centralización Bancaria y Conciliación Automatizada
Control Interno y Auditoría de Procesos
Solución Multi-empresa y Multi-moneda

02 Inteligencia Financiera y Fiscal de Vanguardia

Contabilidad Automatizada y Libros Auxiliares
Reportes Financieros de Nivel Gerencial y Dashboards en Tiempo Real
Gestión de Activos Fijos y Depreciación
Módulo Fiscal Completo para Cumplimiento del SAT
Automatización de CFDI y DIOT
Análisis Predictivo de Flujo de Efectivo

03 Suite Integral de Capital Humano (HCM 360)

Estructura Organizacional y Gestión Integral del Talento
Nómina Mexicana Completa y Cálculo de Retenciones
Administración de beneficios y cumplimiento legal
Integración con IMSS / IDSE
Gestión de talento y Evaluaciones de Desempeño
Portal de Capacitación y Desarrollo
Gestión de Tiempo, Asistencias y Ausencias
Control de Gastos de Viaje y Viáticos
Portal de Autoservicio y App Móvil de Tareas

04 Experiencia de Usuario de Próxima Generación (UX basada en Prompts)

Interfaz de Usuario Intuitiva basada en Prompts
Capacidades de Autoservicio Conversacional
Integración de IA Generativa de Google (Vertex AI + Einstein GPT)
Gestión y Colaboración Multiplataforma
Interacciones Ágiles y Simplificadas
Soporte Omnicanal Nativo en todos los Módulos
UX basada en Prompts para una Mayor Productividad

Real results, accelerated by AI

10 – 10 %

efficiency gains across delivery

+ 20

hrs/month saved through automation

10 – 10 %

improvement across customer outcomes

Meet the BMR ONE AI Team

Certinia brings everything into one system of record, so BMR ONE can act with precision across every stage of delivery.

ESTIMATION

Start with confidence. BMR ONE helps you scope work and build estimates faster.

STAFFING

Find the right people faster. Veda handles the manual coordination of resource management.

Resourcing Agent: Match skills, availability, and demand in minutes
Work Reallocation: Adjust assignments and optimize capacity automatically
Staffing: Fill roles quickly with the best-fit resources
Resource Summaries: Quickly assess resource experience and needs.

DELIVERY

Stay ahead of risk. Veda surfaces what matters and reduces delivery overhead.

Service Delivery Agent: Orchestrate delivery workflows end to end
Project Agent: Surface risks, anomalies, and next steps
Meeting Assistant: Capture updates and reduce manual follow-ups
Project Summaries: Get an immediate snapshot of project health

CUSTOMER SUCCESS

Drive retention and growth. Veda connects delivery to customer outcomes.

The Entire Business Connected in One Place

Marketing: Campaigns, Nurturing, Conversion

Sales: Quotation, Sales, Orders, Reports

Service: Tickets, Escalation, Reports

AI Contact Center: Omnichannel, VoIP, Analytics

Projects: Progress Management, Tasks, Documents

Inventory: Warehouses, Entries, Exits, Imports

Logistics: Collection, Shipments, Deliveries

Accounting: Tickets, Escalation, Reports

Fixed Assets: Acquisition, Maintenance, Depreciation

Maintenance: Service Orders, MRO, Consumptions

Talent Management and Collaboration: Recruitment, Attendance, Payroll, NOM35

Tax: Taxes, Projection, Regulations, DIOT

Wealth Management: Financial Analysis, Assets, Debts, Risks

Finance: Balance Sheet, Income Statement, Trial Balance

Security, Internal Control: Audit, Process Controls